Please Read The Terms Of Sale Carefully Before Purchasing Any Products Or Availing Any Services On The Website. Any Purchase Made By You Through The Website Of The Products/ Services Shall Signify Your Acceptance Of The Terms Of Sale And Your Agreement To Be Legally Bound By The Same.
If You Do Not Agree With The Terms Of Sale, Please Do Not Access The Website For Any Purchase.
- The Website is a platform that facilitates the online sale and purchase of merchandise and services. Use of the Website is offered to you conditioned on acceptance of all the terms, conditions and notices contained in these Terms, along with any amendments made by Indian Export center at its sole discretion and posted on the Website, including by way of imposing an additional charge for access to or use of a Service.
Eligibility to use:
- The Services are not available to minors under the age of eighteen (18) or to any Users suspended or removed from the Indian export center system for any reason whatsoever. If you do not conform to the above qualification, you shall not be permitted to avail of the Services or use the Website. You represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India. Notwithstanding the foregoing, if you are below the age of eighteen (18) years, you may avail the Services provided by Indian export center through your legal guardian in accordance with the applicable laws.
- Indian export center reserves the right to refuse access to use the Services offered at the Website to new Users or to terminate access granted to existing Users at any time without according any reasons for doing so. You shall not have more than one active Account on the Website. Additionally, you are prohibited from selling, trading, or otherwise transferring Your Account to another party.
User account, password and security:
- The Website also allows restricted access to the Services for unregistered Users. You shall ensure that the Account Information provided by you in the Website’s registration form is complete, accurate and up-to-date. Use of another user’s Account Information for availing the Services is expressly prohibited.
Product and services:
- Indian Export Center offers SHIPPING for all the products on the Website as per the company’s policy, which may be changed without any notice to you. Octroi charges, wherever applicable, is borne and paid by the Indian Export Center and not to be borne by User.
- All the Products are governed by the terms of warranties provided by the respective manufacturer/ brands. However, in case any product is covered under seller warranty, it shall be specifically mentioned under the product details.
- Confirm that Indian export center shall not be responsible for any deficiency in payment of consideration payable towards the services purchased from the Website.
- Indian Export Center does not offer any refunds against any services already purchased from the Website unless, any error has occurred during the purchase or redemption of such services which is directly attributable to Indian Export center.
- Indian Export Center strives to provide you with the best prices possible on products and services you buy or avail of from the Website. However, Indian Export Center does not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without notice or any consequential liability to you.
- Indian Export Center will have the right to modify the price of the product or service and contact you for further instructions via e-mail address provided by you at the time of registration, or cancel the order and notify you of such cancellation. If Indian Export Center cancels the order after the payment has been processed, the said amount will be remitted to your account from which the payment was made.
Return policy of the product:
- In the event you receive a damaged / defective product or a product that does not comply with the specifications as per your original order, you are enquired to get in touch with the customer service team.
- Upon receiving your complaint, Indian Export Center shall verify the authenticity and the nature of the complaint and if Indian Export Center is convinced that the complaint is genuine, Indian Export Center will inform the relevant Vendor of such complaint and request for a replacement.
However, in the event of frivolous and baseless complaints regarding the quality and content of the products, Indian Export Center reserves the right to take necessary legal actions against you and you will be solely liable for all costs incurred by Indian Export Center in this regard. You expressly acknowledge that the Vendor selling the defective product/ service will be solely responsible to you for any claims that you may have in relation to such defective product/ service and Indian Export Center shall not in any manner be held liable for the same.
- Before accepting shipment of any product, kindly ensure that the product’s packaging is not damaged or tampered. If you observe that the package is damaged or tampered, request you to refuse to accept delivery and inform Indian Export Center at the earliest. The return process of the product may be restricted by Indian Export Center depending on the nature and category of the product.
- In order to return any products sold through the Website, You are required to comply with the below mentioned conditions, viz: Please notify of receipt of a damaged/ defective product/service within 48-hours of delivery to you. If you are unable to do so within 48-hours, Indian Export Center shall not be held liable for the failure to replace the order. Products should be unused.
- Indian Export Center will arrange pick-up of the damaged/defective product through its own logistics partner. In the event Indian Export Center is unable to do so, Indian Export Center will notify you regarding the same and you will be required to dispatch the product using a reputed courier in your respective area within one (1) day from receipt of such notice. Courier freight charges will be reimbursed in such form as is determined by the logistics team upon prior consultation with Indian Export Center.
- Products should be returned in their original packaging along with the original price tags, labels, barcodes, user manual, warranty card and invoices etc.;
- It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of products during transit.
- The returned products are subject to verification and checks by Indian Export Center in order to determine the legitimacy of the complaint/ return.
- In the event the return of a product is duly accepted by Indian Export Center, the value of such product, as originally paid by you during acceptance of delivery of product or otherwise, will be refunded to you. Refund will be processed based on the mode of payment and or the approved payment gateway will credit your refunds directly into your debit/credit card or online accounts or provide you with a cheque in this regard.
- Orders paid online will be refunded within 7-21 working days through the online account or via cheque, depending on the then current circumstances as determined by Indian Export Center.
- Cancellation by Indian Export Center: There may be certain orders that Indian Export Center is unable to accept and must cancel. Indian Export Center reserves the right, at Indian Export Center’s sole discretion, to refuse or cancel any order for any reason whatsoever. Some situations that may result in Your order being cancelled include, without limitation, non-availability of the product or quantities ordered by You, non- availability of the service, inaccuracies or errors in pricing information, or problems identified by Indian Export Center credit and fraud avoidance department. Indian Export Center may also require additional verifications or information before accepting any order. Indian Export Center will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your credit card account.
- Cancellation by the User: In case of requests for order cancellations, Indian Export Center reserves the right to accept or reject requests for order cancellations for any reason whatsoever. As part of usual business practice, if Indian Export Center receives a cancellation notice and the order has not been processed/ approved by Indian Export Center, Indian Export Center shall cancel the order and refund the entire amount to you within a reasonable period of time. Indian Export Center will not be able to cancel orders that have already been processed. Indian Export Center has the full right to decide whether an order has been processed or not. You agree not to dispute the decision made by Indian Export Center and accept Indian Export Center’s decision regarding the cancellation.
- Indian Export Center reserves the right to cancel any orders that classify as ‘Bulk Order’ as determined by Indian Export Center as per certain criteria. Any Indian Export Center cash or Promo Code used for placing the ‘Bulk Order’ will not be refunded as per this cancellation policy. An order can be classified as ‘Bulk Order’ if it meets with the below mentioned criteria, which may not be exhaustive, viz:
- Products ordered are not for self-consumption but for commercial resale.
- Multiple orders placed for same product at the same address.
- Bulk quantity of the same product ordered.
- Invalid address given in order details.
- Any malpractice used to place the order.
- These Terms of Sale and the relationship between you and Indian Export Center shall be governed in accordance with the laws of India without reference to conflict of laws principle.
- You agree that all claims, differences and disputes arising under or in connection with or in relation to the Terms of Sale or any transactions entered into on or through the Website or the relationship between you and Indian Export Center shall be subject to the exclusive jurisdiction of the court and You hereby accede to and accept the jurisdiction of such courts.
ALL LINKED TERMS AND CONDITIONS HERE UNDER ARE ASSUMED TO BE READ, UNDERSTOOD AND AGREED BY YOU.