IEC is committed to providing its customers complete satisfaction. IEC strives to enhance the shopping experience of its customers.
We would like you to have complete peace of mind when buying products from IEC, If at all you are not 100% satisfied with your purchase, you can return your Order for a full refund. You can return the product within 30 days of span. What you need is to let us know via written document within 3 days to the customer care after product delivery. The refund amount will be credited back into your My IEC account in the form of money back.
- Please do take care that that you pack items securely and safely to prevent any loss or damage during transit. For all self shipped returns, we recommend you use a reliable courier service.
- Once your return is received by us, you will be reimbursed Rs 100 towards shipping costs if self shipped.
- The Cost of returning the products by express mail (3-5 day delivery mail) has to be borne by you
- Used, damaged , scratched , broken or any spoiled products are not eligible for a return.
- If any product’s customized size is given by you and it is been made then there is no return policy will be provided
- Please do use the same packaging material while the time of product delivery for returning the goods.
For specific queries, please call or write us …….